California Privacy
Notice
This California Privacy Notice explains how Quantum Intelligence Hub Ltd collects, uses, discloses, retains and protects personal information relating to California residents, and describes rights that may be available under California privacy law, including access, correction, deletion, opt-out and non-discrimination rights.
Quantum Intelligence Hub Ltd may collect and process personal information from California residents when they use QIH websites, services, education platforms, ecommerce channels, company formation services, cybersecurity services, digital operations, hosting services or communication channels. QIH does not sell personal information for money. Where California law applies, users may have specific rights regarding their personal information.
Who We Are
Unless expressly stated otherwise, the data controller or business operator for QIH services is Quantum Intelligence Hub Ltd.
- Company Name: Quantum Intelligence Hub Ltd
- Company Number: 17246860
- Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Privacy Contact: privacy@qihhub.com
- Legal Contact: legal@qihhub.com
- Support Contact: support@qihhub.com
Scope of this Notice
This notice applies to California residents who interact with QIH websites, platforms, products, services, forms, emails, payment pages, education platforms, ecommerce channels or digital operations.
- Website visitors and contact form users
- Customers purchasing products or services
- Students, parents and academy users
- Business formation, consulting and trade infrastructure clients
- Hosting, web development, SEO, ADS and digital operations clients
- Cybersecurity, OSINT and risk analysis clients
- Newsletter subscribers, leads, partners, resellers and support users
Categories of Personal Information We May Collect
Depending on the service used, QIH may collect different categories of personal information.
Name, email, phone number, address, account name, IP address and online identifiers.
Orders, invoices, payments, subscriptions, service history and customer support records.
Device data, browser type, pages visited, cookies, analytics, log data and interaction data.
Course registration, attendance, progress, certificates, student accounts and learning records.
Company details, formation information, trade data, onboarding information and compliance records.
Login records, fraud indicators, incident reports, risk signals and cybersecurity support data.
Sensitive Personal Information
QIH does not intentionally collect sensitive personal information unless it is necessary for a specific service, legal obligation, compliance check, security purpose or user-requested support process.
- Identity verification information may be required for certain business or compliance services
- Payment information may be processed by payment providers rather than stored directly by QIH
- Children’s data may be processed under the Children Privacy Policy where education services apply
- Cybersecurity or incident response services may involve sensitive technical or security data
- Users should avoid submitting unnecessary sensitive information unless requested for a valid service purpose
QIH does not use sensitive personal information for purposes that are unrelated to service delivery, security, compliance, user support or lawful business operations where California law restricts such use.
Sources of Personal Information
QIH may collect personal information from several sources depending on how users interact with the ecosystem.
- Directly from users through forms, orders, emails, calls or messages
- From account registration, course enrolment, checkout or onboarding processes
- From payment providers, hosting systems, analytics tools and technical logs
- From business partners, resellers, referral contacts or authorised representatives
- From public sources where OSINT, compliance or business verification services apply
- From third-party platforms used for education, ecommerce, hosting, marketing or support
Purposes for Using Personal Information
QIH may use personal information for legitimate business, operational, legal, security and service delivery purposes.
- Providing products, services, education, hosting, consulting and technical support
- Processing orders, payments, invoices, subscriptions and customer accounts
- Managing company formation, onboarding, compliance and business setup requests
- Delivering courses, certificates, academy access and student support
- Improving websites, security, user experience, analytics and service performance
- Preventing fraud, abuse, cyber incidents, unauthorised access and policy violations
- Complying with legal, accounting, tax, regulatory and dispute resolution obligations
Disclosure of Personal Information
QIH may disclose personal information to service providers, contractors, platforms and professional partners where necessary for service delivery or lawful business purposes.
- Hosting, cloud, server, DNS and technical infrastructure providers
- Payment processors, banks, invoicing systems and fraud prevention providers
- Education platforms, video tools, LMS providers and instructors
- Shipping providers, suppliers, fulfilment partners and ecommerce platforms
- Professional advisers, accountants, compliance partners and legal representatives
- Government authorities, regulators or law enforcement where legally required or permitted
Sale or Sharing of Personal Information
QIH does not sell personal information for monetary payment. QIH may use analytics, advertising or tracking technologies that could be considered “sharing” under certain California privacy rules depending on configuration and user location.
- QIH may use analytics tools to understand website performance
- QIH may use advertising pixels or remarketing tools where legally permitted
- Users may control cookies through the applicable Cookie Policy or browser settings
- QIH does not knowingly sell or share children’s personal information for behavioural advertising
- Where required, QIH may provide opt-out methods for sale or sharing of personal information
If a California resident believes QIH has processed personal information in a way that requires an opt-out right under California law, they may contact privacy@qihhub.com with “California Privacy Request” in the subject line.
California Privacy Rights
Where applicable under California law, California residents may have specific rights regarding their personal information.
- Right to know what personal information is collected
- Right to access personal information
- Right to request correction of inaccurate personal information
- Right to request deletion of personal information
- Right to opt out of sale or sharing where applicable
- Right to limit use of sensitive personal information where applicable
- Right not to receive discriminatory treatment for exercising privacy rights
How to Submit a California Privacy Request
California residents may submit privacy requests through the official QIH privacy contact.
- Email privacy@qihhub.com
- Use the subject line: California Privacy Request
- Include full name, contact email and description of the request
- Identify the QIH website, platform, service or order connected to the request
- Provide sufficient information for QIH to verify identity and locate relevant records
QIH may request additional information to verify identity, authority or account ownership before fulfilling a California privacy request. Requests that cannot be verified may be refused, delayed or limited.
Authorised Agents
California residents may use an authorised agent to submit a privacy request where permitted by law.
- QIH may require proof that the agent is authorised to act on behalf of the consumer
- QIH may require the consumer to verify their identity directly
- QIH may reject agent requests where authority cannot be confirmed
- Requests involving sensitive information may require additional safeguards
- Fraudulent or abusive agent requests may be refused
Retention of Personal Information
QIH retains personal information only for as long as reasonably necessary for service delivery, legal compliance, accounting, security, dispute resolution and operational purposes.
- Order and invoice records may be retained for accounting and tax obligations
- Education records may be retained for course administration and certificate verification
- Business setup records may be retained for compliance, dispute and legal purposes
- Security logs may be retained for fraud prevention and incident investigation
- Deletion requests may be limited where legal, accounting, security or dispute retention is required
Children’s Personal Information
QIH may process children’s personal information in connection with education services, but aims to do so with appropriate parental or legal guardian involvement where required.
- Children’s education data is governed by the Children Privacy Policy
- QIH does not knowingly sell children’s personal information
- QIH does not knowingly share children’s personal information for behavioural advertising
- Parent or guardian consent may be required for children’s education services
- Parents may contact privacy@qihhub.com regarding children’s privacy requests
Cookies, Analytics and Tracking
QIH websites may use cookies, pixels, analytics tools and similar technologies for website operation, security, performance measurement, marketing and user experience.
- Essential cookies support website function and security
- Analytics cookies help measure performance and usage
- Marketing cookies may support advertising or remarketing where legally permitted
- Users may manage cookies through browser settings or QIH cookie tools where available
- Cookie usage is further described in the applicable Cookie Policy
Data Security
QIH applies reasonable technical and organisational measures to protect personal information, but no digital environment is completely risk-free.
- Access controls and account security measures
- SSL/TLS where technically available
- Security monitoring and fraud prevention measures
- Restricted access to business and customer records where appropriate
- Review of security incidents where necessary
QIH cannot guarantee absolute security against hacking, malware, phishing, account compromise, third-party breach, user error, weak passwords or events outside its reasonable control.
International Transfers
QIH is a UK-based company operating a global digital ecosystem. Personal information may be processed in the United Kingdom, Europe, the United States or other regions depending on service providers and technical infrastructure.
- Cloud, hosting, payment, education, analytics or support providers may process data internationally
- International transfers may be subject to safeguards required by applicable law
- Users acknowledge that global services may involve cross-border data processing
- QIH may update providers for security, operational or legal reasons
- Additional transfer details may be provided in the Privacy Policy or Sub-Processor Policy
Non-Discrimination
QIH does not intend to discriminate against California residents for exercising applicable privacy rights.
- QIH will not deny services solely because a valid privacy right was exercised
- QIH will not charge different prices solely because of a valid privacy request
- QIH may limit services where personal information is necessary to provide the requested service
- QIH may retain information where required for legal, security, accounting or dispute purposes
- Some deletion or opt-out requests may affect service functionality or account access
Limitations and Legal Basis
This notice is intended to provide California-specific privacy information where applicable. QIH may not be subject to every California privacy obligation in every circumstance, depending on user location, service type, business threshold, transaction context and applicable law.
- Some requests may fall under UK, EU or other privacy laws instead of California law
- Business-to-business records may be handled differently depending on applicable law
- Legal, accounting, security and fraud prevention obligations may limit deletion rights
- QIH may refuse excessive, unfounded, fraudulent or unverifiable requests where legally permitted
- Mandatory law prevails where it conflicts with this notice
Contact
For California privacy requests, data access, deletion, correction, opt-out, sensitive data limitation or legal privacy questions, users may contact QIH through the following channels:
- Privacy: privacy@qihhub.com
- Legal: legal@qihhub.com
- Compliance: compliance@qihhub.com
- Support: support@qihhub.com
- Security: security@qihhub.com
- UK Headquarters: +44 7447 237982
- NL Operations: +31 638582434
- USA Academy & EDU Operations: +1 205-900-1258
- Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Updates and Governing Law
QIH reserves the right to update this California Privacy Notice to reflect changes in California privacy law, data practices, service models, third-party providers, cookies, analytics, ecommerce operations, education platforms, security requirements or operational needs.
This notice is governed by the laws of England and Wales, except where mandatory California privacy law provides otherwise. The courts of England and Wales shall have jurisdiction over disputes arising from or connected with this notice, except where mandatory law provides otherwise. Continued use of QIH services after publication of an updated version constitutes acceptance of the revised notice.