Sanctions &
Compliance Policy
This Sanctions & Compliance Policy explains the standards Quantum Intelligence Hub Ltd applies to sanctions screening, restricted jurisdictions, prohibited activities, client onboarding, payment compliance, export control, anti-abuse measures and service refusal across its global digital, cybersecurity, education, e-commerce and business infrastructure ecosystem.
Quantum Intelligence Hub Ltd will not knowingly provide services, process payments, deliver products, create accounts, support company formation, provide cybersecurity assistance, supply digital infrastructure or facilitate transactions where such activity may violate applicable sanctions, export controls, anti-money laundering obligations, anti-fraud rules, platform policies or lawful compliance requirements.
Scope of this Policy
This policy applies to QIH, its websites, service divisions, digital platforms, business clients, customers, suppliers, contractors, partners and any user engaging with QIH services.
- qihhub.com — corporate intelligence, cybersecurity, OSINT and global risk analysis
- qihhub.info — company formation, bank account assistance and business infrastructure services
- qihnetwork.com — hosting, web development, SEO, ADS and digital operations
- qihhub.online — academy, certification, cyber education and AI education services
- qihhub.net — infrastructure, network and operational systems
- qihhub.shop — UK and European commerce operations
- qihhub.store — United States commerce operations
- Any future QIH platform, webshop, marketplace, service portal or operational system
Compliance Framework
QIH may apply a risk-based compliance framework designed to reduce exposure to unlawful, restricted, fraudulent, sanctioned or high-risk activity.
- Sanctions screening and restricted party checks where commercially or legally necessary
- Know Your Customer and business verification checks for higher-risk services
- Anti-money laundering, anti-fraud and anti-abuse monitoring
- Export control and restricted technology awareness for digital and cybersecurity services
- Payment provider compliance, chargeback risk and transaction monitoring
- Supplier, partner and third-party risk assessment where appropriate
Sanctions Lists and Restricted Parties
QIH may refuse, suspend or terminate services where a person, company, beneficial owner, director, representative, payment source, delivery address or transaction appears connected to sanctioned or restricted parties.
- United Kingdom sanctions lists and relevant UK government restrictions
- United Nations sanctions programmes
- United States OFAC sanctions and restricted party designations where applicable
- European Union sanctions and restrictive measures where applicable
- Local sanctions, export restrictions or compliance rules applicable to the service, payment or delivery destination
- Payment provider, banking, courier, hosting or platform-level restricted party rules
QIH is not required to complete, continue or explain in detail any service where doing so may expose QIH to sanctions, compliance, financial crime, regulatory, reputational, platform or legal risk.
Restricted Jurisdictions
QIH may restrict, block, decline or terminate services involving jurisdictions subject to sanctions, export controls, payment restrictions, high fraud risk, courier limitations, platform restrictions or legal uncertainty.
- QIH may refuse orders, accounts, company formation support, hosting, cybersecurity services or digital services linked to restricted jurisdictions
- QIH may require enhanced due diligence for customers connected to higher-risk countries or regions
- QIH may block payments, deliveries, digital access or account creation where third-party providers restrict the destination
- QIH may cancel transactions where sanctions or compliance risk becomes apparent after payment
- QIH does not guarantee service availability in every country, region, sector or jurisdiction
Prohibited Activities
QIH services must not be used for unlawful, deceptive, harmful, sanctioned, abusive or restricted activities.
Money laundering, terrorist financing, fraud, stolen funds, false invoices, shell activity or suspicious payment routing.
Malware, phishing, credential theft, botnets, unauthorised access, DDoS activity or cybercrime operations.
Attempts to bypass sanctions, hide beneficial ownership, use intermediaries or disguise restricted jurisdictions.
Prohibited goods, counterfeit goods, restricted technology, weapons, narcotics or unauthorised dual-use items.
Fake documents, false identities, impersonation, unauthorised representation or forged business records.
Abuse of payment systems, advertising platforms, marketplaces, hosting networks or AI services.
KYC and Client Verification
QIH may request identity, business, ownership, address, payment, source-of-funds or activity-related information before or during service delivery.
- Clients may be required to provide passport, ID, proof of address, company documents or beneficial ownership information
- QIH may request details about business activity, source of funds, target markets and intended use of services
- QIH may refuse or suspend service where information is incomplete, inconsistent, suspicious or unverifiable
- QIH may perform enhanced due diligence for high-risk sectors, jurisdictions, transactions or ownership structures
- Failure to provide requested information may result in service cancellation without refund where work has already begun or costs have been incurred
Company Formation and Business Infrastructure Compliance
For company formation, bank account assistance, payment provider onboarding and global expansion services, QIH may apply additional compliance checks.
- QIH does not guarantee Companies House approval, bank account approval, payment provider approval or government acceptance
- QIH may refuse company formation support where the proposed activity appears unlawful, high-risk or incompatible with provider rules
- QIH may decline services involving nominee misuse, hidden ownership, false addresses or misleading business purposes
- QIH may require clients to confirm lawful ownership, source of funds and intended business use
- Compliance refusal by banks, payment providers, government bodies or third-party platforms is outside QIH’s control
A refusal, review, rejection, account limitation, document request or compliance hold by a bank, payment provider, government authority or third-party platform does not constitute failure by QIH where QIH has provided preparation, guidance or support within the agreed service scope.
Cybersecurity and Export Control Restrictions
QIH cybersecurity, OSINT, infrastructure, AI and technical services must be used only for lawful, authorised and ethical purposes.
- QIH will not support unauthorised access, exploitation, malware deployment, credential theft or offensive cybercrime
- Clients must have lawful authority over any system submitted for assessment, testing or analysis
- QIH may refuse work involving restricted technology, dual-use concerns or unlawful surveillance
- QIH may restrict technical services where export control or national security concerns arise
- QIH may terminate services immediately where cyber abuse, illegal targeting or sanctions evasion is suspected
E-Commerce, Shipping and Product Compliance
QIH may restrict sales, shipping, fulfilment or product listing activity where compliance risks arise.
- QIH may refuse orders involving prohibited, restricted, counterfeit or high-risk goods
- Customers are responsible for complying with destination-country import, customs, tax and product rules
- QIH may cancel orders where shipping to a country, address or recipient is restricted
- QIH is not liable for customs seizure, import refusal, courier restriction or legal prohibition outside its control
- Return shipping, failed delivery and customs-related costs may remain the customer’s responsibility where legally permitted
Payment Compliance and Transaction Monitoring
Payments may be processed through third-party providers and may be subject to fraud checks, sanctions screening, risk scoring, chargeback monitoring and payment provider rules.
- QIH may refuse payments from suspicious, restricted, sanctioned or high-risk sources
- Payment providers may freeze, review, delay, reverse or reject transactions independently
- Chargebacks, fraudulent payments or payment disputes may result in service suspension
- QIH may request additional verification before continuing service after a payment risk alert
- Fees, third-party costs and completed work may be non-refundable where a compliance issue arises from client conduct
Third-Party Provider Compliance
QIH relies on banks, payment providers, hosting companies, cloud providers, couriers, software platforms, education partners, marketplaces, AI providers and professional service partners.
- Third-party providers may impose their own sanctions, compliance, acceptable use and restricted country rules
- QIH is not liable for third-party refusal, account closure, service suspension or payment restriction
- QIH may change providers where necessary to comply with legal or operational requirements
- Users must comply with both QIH policies and applicable third-party provider terms
- Provider decisions may affect service delivery, access, refunds, shipping, hosting or payment processing
Suspension, Refusal and Termination Rights
QIH reserves the right to refuse, suspend, delay, cancel or terminate any service, order, account, project or transaction where compliance concerns arise.
- Suspected sanctions breach, financial crime, fraud, cyber abuse or illegal activity
- False, incomplete, inconsistent or unverifiable client information
- High-risk jurisdiction, prohibited sector, restricted party match or adverse compliance signal
- Payment dispute, chargeback, suspicious transaction or payment provider warning
- Client refusal to provide required documents, explanations or verification
- Legal, regulatory, contractual, reputational or operational risk to QIH
Where QIH refuses, suspends or terminates a service for compliance reasons, QIH may withhold detailed internal risk assessments, screening logic, provider communications or investigation methods where disclosure may compromise security, legal privilege, third-party obligations or anti-abuse controls.
Client Representations and Warranties
By using QIH services, the client represents and warrants that:
- They are not subject to applicable sanctions or restricted party designations
- They are not acting on behalf of a sanctioned, restricted or prohibited party
- They will not use QIH services to evade sanctions, export controls, financial crime rules or platform restrictions
- They will provide accurate, complete and lawful information when requested
- They have lawful authority to request the service, submit the data and use the relevant systems
- They will immediately notify QIH of any change that may affect sanctions or compliance status
Records, Monitoring and Reporting
QIH may maintain records, logs, compliance notes, transaction evidence, communication history and verification documents where reasonably necessary.
- Records may be retained for legal, tax, accounting, dispute, fraud prevention and compliance purposes
- QIH may monitor usage patterns, payment activity, account behaviour and security events
- QIH may cooperate with lawful requests from authorities, courts, payment providers or regulators
- QIH may report suspected unlawful activity where required or permitted by law
- Data processing is subject to QIH privacy, data protection and sub-processor policies
No Guarantee of Approval or Continued Access
QIH does not guarantee approval, onboarding, account opening, platform access, payment processing, shipping availability, certification acceptance, hosting continuity or uninterrupted service where compliance checks or third-party rules apply.
- Bank and payment provider approvals remain outside QIH’s control
- Government, registry and official body decisions remain outside QIH’s control
- Hosting, cloud, marketplace, courier and SaaS providers may restrict service independently
- Compliance reviews may delay or prevent service delivery
- QIH may lawfully refuse service even after initial enquiry, quotation, onboarding or payment where risk becomes apparent
Refunds and Compliance-Related Costs
Where a service is refused, suspended or terminated due to compliance risk, customer conduct, inaccurate information, sanctions concern, failed verification or third-party refusal, refunds may be limited.
- Completed work, onboarding, consultation, document preparation and administrative time may be non-refundable
- Third-party fees, government fees, platform fees, bank fees, supplier fees and processing costs may be non-refundable
- Chargebacks or payment disputes may result in immediate service suspension
- QIH may deduct reasonable costs incurred before refunding any eligible balance
- No refund is owed where the client attempted fraud, sanctions evasion, illegal use or material misrepresentation, subject to mandatory law
Limitation of Liability
To the maximum extent permitted by applicable law, QIH, its directors, employees, contractors, advisors, suppliers and partners shall not be liable for indirect, consequential, punitive, special, reputational, operational or commercial losses arising from sanctions or compliance actions.
- QIH is not liable for loss of profit, loss of opportunity, business interruption or reputational loss caused by compliance refusal
- QIH is not liable for bank, government, payment provider, courier, hosting or platform compliance decisions
- QIH is not liable for delays caused by screening, verification, document review or third-party compliance checks
- QIH is not liable for losses caused by customer misrepresentation, restricted activity or failure to provide documents
- QIH’s total liability shall not exceed the fees paid for the specific service giving rise to the claim, unless mandatory law requires otherwise
Nothing in this policy excludes liability that cannot legally be excluded under applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such exclusion is prohibited by law.
Contact
For sanctions, compliance, verification, restricted activity or legal enquiries, users may contact QIH through the following channels:
- Compliance: compliance@qihhub.com
- Legal: legal@qihhub.com
- Security: security@qihhub.com
- Support: support@qihhub.com
- UK Headquarters: +44 7447 237982
- NL Operations: +31 638582434
- USA Academy & EDU Operations: +1 205-900-1258
- Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Policy Updates and Governing Law
QIH reserves the right to update this Sanctions & Compliance Policy at any time to reflect changes in applicable law, sanctions regimes, export controls, payment provider rules, platform policies, supplier requirements, risk standards or operational needs.
This policy is governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction over disputes arising from or connected with this policy, except where mandatory law provides otherwise. Continued use of QIH services after publication of an updated version constitutes acceptance of the revised policy.