Children Privacy
Policy
This Children Privacy Policy explains how Quantum Intelligence Hub Ltd collects, uses, protects, shares and limits personal data relating to children and young users in connection with children’s education, online lessons, academy programmes, robotics, coding, artificial intelligence, cybersecurity awareness, digital learning platforms and related support services.
Quantum Intelligence Hub Ltd gives special importance to protecting children’s personal data. Participation by users under 18 in education, academy, online lesson, student dashboard or digital learning services should be carried out with appropriate parental or legal guardian knowledge, consent and supervision where required.
Scope of this Policy
This policy applies to all digital education, learning, support and communication processes offered by QIH to children or young users.
- QIH EDU children and youth education programmes
- QIH Academy online courses for young learners
- Robotics, coding, artificial intelligence, STEM and digital skills training
- Cybersecurity awareness and safe internet education
- Live lessons, webinars, student dashboards and online classrooms
- Parent communication, registration, payment, support and attendance tracking
- Future QIH platforms focused on children, young users, students or schools
Principles for Processing Children’s Data
QIH aims to process children’s personal data only where necessary for providing services, ensuring safety, parent communication, education tracking, technical support, payment management, legal compliance and platform security.
- Data minimisation principles are applied where possible
- Unnecessary sensitive data is not intentionally collected
- Children’s data is treated with greater care than standard adult user data
- Processing purposes are limited to education, safety and operational necessity where possible
- QIH aims to apply reasonable safeguards in children-focused services
Parent or Legal Guardian Consent
Participation by users under 18 in QIH children, youth or education services may require parent or legal guardian consent where appropriate.
- A parent or legal guardian should approve the registration process
- A parent or legal guardian should provide accurate contact details
- Paid education, subscription or digital access transactions should be approved by a parent or legal guardian
- QIH may request verification of parental authority or guardian status where necessary
- Unapproved or suspicious registrations may be suspended, rejected or closed
If QIH discovers that a child registered for QIH services without parent or legal guardian knowledge, QIH reserves the right to suspend the account, request further consent, restrict the service or cancel the registration.
Children’s Data We May Collect
QIH may collect or process limited children’s data depending on the nature of the service.
Name, surname, age range, student account name or registration details.
Parent name, email, phone number, payment and registration approval details.
Lesson attendance, progress data, assignment status, level and learning performance.
IP address, device information, browser, session records and platform access logs.
Support requests, lesson messages, parent communication and technical help records.
Suspicious logins, incident reports, behaviour records and platform security information.
Purposes for Using Children’s Data
QIH aims to use children’s data only for reasonable, necessary and lawful purposes.
- Providing educational services and creating student accounts
- Providing access to live lessons, online platforms and learning materials
- Tracking attendance, progress, participation and learning performance
- Communicating with parents or legal guardians
- Managing payment, invoicing, subscription and registration processes
- Providing technical support, security, fraud prevention and account protection
- Managing legal obligations, complaints and disputes
Information Children Should Not Share
QIH aims not to request sensitive or unnecessary personal information from children unless clearly required for the service.
- Unnecessary health information
- Identity document numbers
- Financial account information
- Private family information
- Precise location information
- Unnecessary image, audio or biometric data
- Private personal information unrelated to the service
Parents and students should not share unnecessary personal, sensitive or private information during lessons or on platforms. QIH does not request such information and may delete or restrict access to it where necessary.
Live Lessons, Video and Audio Recordings
Online education may involve video conferencing, audio, screen sharing, chat messages or lesson recordings.
- A child’s name, voice or image may appear during live lessons
- Lesson recordings may be created for education, quality, safety or replay purposes
- QIH aims not to use a child’s image for public marketing without appropriate consent
- Students or parents may not record, share or distribute lessons without permission
- Retention periods for recordings may vary by service, safety, legal compliance and platform capability
Third-Party Platforms
QIH may use learning management systems, video meeting tools, email systems, payment providers, coding platforms, AI tools and technical education systems in children and youth education.
- Third-party platforms may have their own privacy policies and terms of use
- Some platforms may require separate account creation or parent approval
- Third-party data processing practices may not be fully controlled by QIH
- QIH may change platforms for operational, security or legal reasons
- Parents are responsible for reviewing third-party tools used in the service
QIH may use reasonably necessary third-party platforms for service delivery. Outages, data practices, access decisions or technical limitations of third-party providers may be outside QIH’s direct control.
Data Sharing
QIH does not sell children’s data. However, limited data sharing may occur for service delivery, safety, payment, technical infrastructure, legal compliance or support purposes.
- Hosting, cloud, email, video lesson and learning platforms
- Payment providers and invoicing systems
- Technical support, security and infrastructure providers
- Instructors, authorised staff and education operations team
- Public authorities or competent bodies where legally required
- Necessary parties in cases of dispute, fraud, security or child protection risk
International Data Transfers
As a global service ecosystem, QIH may work with infrastructure, education, technology or support providers in the United Kingdom, Europe, the United States and other regions.
- Data may be processed by providers outside the UK or Europe
- Appropriate legal and technical measures may be considered where international transfer is required
- Third-party platform servers may be located in different countries
- Parents acknowledge that services may include global infrastructure
- QIH aims to manage data transfers under the applicable Privacy Policy and Sub-Processor Policy
Data Retention
Children’s data may be retained for as long as necessary for service delivery, education records, legal obligations, disputes, security, accounting and operational needs.
- Student account data may be retained during the education period
- Invoice and payment records may be retained for legal accounting periods
- Lesson recordings may be retained for a limited period depending on programme type
- Security logs may be retained for fraud, account security or incident investigation
- Deletion requests may be limited by legal retention, accounting, dispute or security reasons
Parent Rights
A parent or legal guardian may have certain rights regarding children’s data under applicable data protection law.
- Request information about the child’s data
- Request correction of inaccurate or incomplete data
- Request deletion of data where applicable
- Request restriction of processing
- Object to certain processing activities
- Withdraw consent where processing depends on consent
QIH reserves the right to verify the identity and authority of a parent or legal guardian in relation to children’s data requests. Requests that cannot be verified may be refused or delayed.
Child Safety and Platform Behaviour
QIH may apply reasonable platform rules and safety measures to support children’s safety in digital learning environments.
- Bullying, harassment, threats, insults or discriminatory behaviour are prohibited
- Students should not share personal addresses, passwords, family details or private information
- Lesson recordings, screenshots or student information must not be shared without permission
- QIH may contact parents where safety or behaviour concerns arise
- QIH may suspend or terminate student access in serious breach situations
Cookies, Analytics and Technical Tracking
QIH may use cookies or similar technologies on children-focused platforms for technical operation, security, session management, performance, error detection and user experience.
- Session and login security cookies
- Platform performance and error detection data
- Security, fraud prevention and unauthorised access detection
- Limited technical data for analytics and service improvement
- Cookie use may be explained under the applicable Cookie Policy
Marketing and Children’s Data
QIH aims not to use children’s data for aggressive direct marketing, profiling or sale to third-party advertisers.
- Direct advertising communication to children may be restricted
- Parents may receive education, registration, programme or service information
- A child’s image, name or success story is not used for advertising without appropriate consent
- QIH may use anonymous or general content to promote education programmes
- Parents may manage marketing preferences or opt out of communications
Security Measures
QIH aims to apply reasonable technical and organisational measures to protect children’s data.
- Restricting access permissions
- Secure account management and password protection
- Technical protection methods such as SSL/TLS
- Monitoring risks of unauthorised access, spam, phishing and misuse
- Assessing data breach or security incidents where necessary
Although QIH applies reasonable security measures, no digital system is completely risk-free. QIH does not guarantee that all risks from cyberattacks, third-party breaches, user error, weak passwords or device security failures will be fully eliminated.
Parent and Student Responsibilities
Parents, legal guardians and students must follow certain responsibilities to use children’s digital education services safely.
- Parents must provide accurate registration and payment information
- Students must not share login details with third parties
- Parents should provide suitable device, internet and learning environment
- Students must not share personal information, passwords or private family information on the platform
- Parents should report security, access, behaviour or privacy concerns to QIH
Limitation of Liability
To the maximum extent permitted by applicable law, QIH, its directors, employees, instructors, contractors, suppliers and partners shall not be liable for indirect, consequential, special, punitive, reputational, operational or commercial losses arising from children’s privacy, platform use or education services.
- QIH is not liable for data practices of third-party education platforms, video systems or technology providers
- QIH is not liable for risks caused by parents or students sharing unnecessary personal information
- QIH is not liable for weak passwords, shared accounts, device security failures or user error
- QIH is not liable for cyberattacks, platform outages or third-party breaches outside its reasonable control
- QIH’s total liability shall not exceed the fees paid for the specific education service giving rise to the dispute, unless mandatory law requires otherwise
Nothing in this policy excludes liability that cannot legally be excluded under applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such exclusion is prohibited by law.
Contact
For children privacy, parental consent, data deletion, student accounts, education safety or legal matters, users may contact QIH through the following channels:
- Child Privacy: privacy@qihhub.com
- Academy Support: academy@qihhub.online
- General Support: support@qihhub.com
- Legal: legal@qihhub.com
- Compliance: compliance@qihhub.com
- Security: security@qihhub.com
- UK Headquarters: +44 7447 237982
- NL Operations: +31 638582434
- USA Academy & EDU Operations: +1 205-900-1258
- Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Updates and Governing Law
QIH reserves the right to update this Children Privacy Policy to reflect changes in children privacy rules, education services, data protection obligations, platform providers, technical infrastructure, parental consent processes or operational practices.
This policy is governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction over disputes arising from or connected with this policy, except where mandatory data protection or consumer law provides otherwise. Continued use of QIH children and youth education services after publication of an updated version constitutes acceptance of the revised policy.