Minor Consent
Policy

Scope of this Policy

This policy applies to all QIH services, platforms, courses, workshops, learning environments and communication channels involving minors or users who are not legally able to enter into binding contracts independently.

• QIH Academy courses and certification preparation services
• QIH EDU children and youth education programmes
• AI, coding, robotics, STEM, cybersecurity awareness and digital technology lessons
• Online classes, learning portals, live sessions, video lessons and digital materials
• Parent-managed enrolment, payment, communication and support processes
• Any future youth, child, student or school-related QIH platform or programme

Parental or Guardian Consent Requirement

Where a participant is under 18, QIH requires the involvement and consent of a parent or legal guardian before the minor accesses paid services, online learning systems, live sessions, student accounts or educational materials.

• The parent or legal guardian must approve the minor’s participation
• The parent or legal guardian must provide accurate registration and contact information
• The parent or legal guardian must approve any payment, subscription or paid enrolment
• The parent or legal guardian is responsible for supervising the minor’s use of QIH services
• QIH may request confirmation of parental authority where reasonably necessary

Who May Give Consent

Consent must be provided by a person legally authorised to act for the minor.

• A parent with parental responsibility
• A legal guardian
• A person with lawful custody or recognised authority over the minor
• A school, organisation or institution authorised to enrol the minor, where applicable
• Another responsible adult only where QIH receives sufficient confirmation of authority

Age Categories and Access Control

QIH may apply different access, consent, content, communication and supervision standards depending on the age of the participant and the nature of the service.

Parent and Guardian Responsibilities

Parents and legal guardians are responsible for ensuring that the minor uses QIH services safely, appropriately and in accordance with this policy.

• Supervising the minor’s online learning environment
• Ensuring the minor has suitable device, internet access and technical setup
• Monitoring the minor’s attendance, behaviour and participation
• Ensuring the minor does not share login details with others
• Reviewing course suitability before enrolment
• Communicating with QIH about concerns, absences, access problems or safeguarding issues

Registration and Account Access

Student accounts, online portals, learning dashboards or course access areas may be created for minors where necessary for service delivery.

• Account details must be accurate and not misleading
• Parents or guardians may be required to manage or approve account creation
• Account access must not be shared with unauthorised persons
• QIH may suspend accounts used inappropriately, abusively or without valid consent
• QIH may restrict features, messaging or access depending on age, safety needs or platform rules

Payments, Subscriptions and Refund Limits

Payments for minor participation must be made or authorised by a parent, guardian or legally responsible adult.

• Parents or guardians are responsible for all course fees, subscription fees and approved purchases
• Digital access, live course delivery, personalised learning plans or third-party platform costs may be non-refundable once started
• Missed lessons, non-attendance, device problems or student refusal to participate do not automatically create refund rights
• Chargebacks or payment disputes may result in immediate suspension of access
• Refunds are subject to QIH Refund Policy, Educational Services Policy and mandatory consumer law

Educational Suitability and No Outcome Guarantee

QIH aims to provide age-appropriate and structured educational content, but learning outcomes vary between students.

• QIH does not guarantee that a minor will master a skill, pass an exam or achieve a specific academic result
• QIH does not guarantee future employment, certification, school admission or career outcome
• Course suitability depends on the student’s age, maturity, language ability, technical level and engagement
• Parents are responsible for checking whether a course is suitable before enrolment
• QIH may recommend a different course level but does not guarantee individual progress

Online Safety and Behaviour Rules

Minors participating in QIH services must follow appropriate online behaviour standards.

• No bullying, harassment, threats, abusive language or discriminatory conduct
• No sharing of private personal information in live sessions or public learning spaces
• No recording, downloading or redistributing lessons without permission
• No attempts to access restricted systems, accounts, dashboards or teaching materials
• No use of QIH learning environments for illegal, harmful, deceptive or disruptive activity

Communication with Minors

QIH may communicate with students for educational, technical, support or course-related purposes, but may apply safeguards where minors are involved.

• Important account, payment, complaint or legal communications may be directed to the parent or guardian
• Student communications should remain course-related and appropriate
• QIH may restrict private direct messaging where necessary for safeguarding or operational reasons
• Parents may request reasonable updates about attendance, access or participation
• QIH may refuse communication that is abusive, unsafe, misleading or unrelated to the service

Data Protection for Minors

QIH may process limited personal data relating to minors for registration, course delivery, safety, support, attendance, billing, technical access and legal compliance.

• Data may include name, age range, parent contact details, attendance records and learning progress
• QIH aims to collect only data reasonably necessary for service delivery
• Minor data may be processed through authorised learning platforms, video systems, email tools or support systems
• Parents or guardians may request access, correction or deletion where applicable under data protection law
• Deletion may be limited where QIH must retain records for legal, accounting, safety, dispute or compliance reasons

Recording, Images and Learning Materials

QIH may use video, audio, chat, screen sharing or learning materials during online education. Recording rules may vary by programme.

• Students and parents must not record classes without written permission
• QIH may record sessions for safety, quality, training or replay purposes where notified and legally permitted
• Student images, names or voices will not be used for public marketing without appropriate consent
• Course materials remain QIH intellectual property and must not be copied, resold or redistributed
• Parents should ensure minors attend lessons from a safe and appropriate environment

Third-Party Platforms and Tools

QIH may use third-party platforms for learning management, live classes, payment processing, email, video calls, coding environments, AI tools, cybersecurity labs or technical training.

• Third-party platforms may have their own age rules, privacy notices and terms of service
• Parents or guardians are responsible for reviewing third-party requirements where applicable
• QIH is not liable for third-party outages, access restrictions, platform changes or account issues outside its control
• Some tools may require separate accounts, software installation or browser compatibility
• QIH may replace third-party platforms where operationally or legally necessary

Safeguarding and Risk Escalation

QIH may take reasonable steps to protect minors using its services and may escalate concerns where necessary.

• QIH may contact a parent or guardian if a safety, behavioural or welfare concern arises
• QIH may suspend access if a minor appears to be at risk or using the service inappropriately
• QIH may report serious safeguarding, abuse, fraud, cybercrime or illegal activity concerns where required or permitted by law
• QIH may refuse services where participation would create unacceptable safety, legal or operational risk
• QIH does not replace parental supervision, school safeguarding systems or professional child protection services

Service Refusal, Suspension and Termination

QIH may refuse, suspend or terminate minor access to services where necessary to protect safety, compliance, payment integrity, platform security or operational standards.

• No valid parental or guardian consent is provided
• Payment is disputed, reversed, unpaid or suspected as unauthorised
• The minor or parent violates behaviour, safety, privacy or platform rules
• False information is provided during registration
• QIH identifies safeguarding, legal, reputational or technical risk
• Third-party platform rules prevent continued participation

Parent Indemnity and Responsibility

To the maximum extent permitted by law, the parent or legal guardian agrees to be responsible for the minor’s use of QIH services and for any breach of this policy caused by the minor or by unauthorised access through the minor’s account.

• Unauthorised sharing of course materials, recordings or login credentials
• Damage, disruption or misuse of QIH platforms or third-party systems
• False registration information or lack of authority to enrol the minor
• Failure to supervise the minor’s online access where supervision is reasonably required
• Payment disputes, chargebacks or unauthorised payment claims after service delivery has started

Limitation of Liability

To the maximum extent permitted by applicable law, QIH, its directors, employees, instructors, contractors, advisors, suppliers and partners shall not be liable for indirect, consequential, special, punitive, educational, reputational, operational or commercial losses arising from minor participation in QIH services.

• QIH does not guarantee learning outcomes, exam success, certification approval or future career benefit
• QIH is not liable for student non-attendance, lack of engagement, device issues or internet problems
• QIH is not liable for third-party platform outages, account restrictions or technical failures outside its control
• QIH is not liable for unauthorised parental payment disputes after approved service delivery has started, subject to mandatory law
• QIH’s total liability shall not exceed the fees paid for the specific minor-related service giving rise to the claim, unless mandatory law requires otherwise

Contact

For parental consent, minor participation, child privacy, education access, safeguarding or legal questions, users may contact QIH through the following channels:

• Support: support@qihhub.com
• Legal: legal@qihhub.com
• Compliance: compliance@qihhub.com
• Security: security@qihhub.com
• UK Headquarters: +44 7447 237982
• NL Operations: +31 638582434
• USA Academy & EDU Operations: +1 205-900-1258
• Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Updates and Governing Law

QIH reserves the right to update this Minor Consent Policy to reflect changes in education services, child privacy requirements, safeguarding expectations, platform rules, legal obligations, parental consent procedures or operational practices.

This policy is governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction over disputes arising from or connected with this policy, except where mandatory law provides otherwise. Continued use of QIH minor-related services after publication of an updated version constitutes acceptance of the revised policy.